Orders are pulled and packed Monday-Saturday, and shipped within 24 hours when possible. Orders place on the weekends and select holidays are processed on the next business day.
We ship via the US Postal Service and UPS. Our shipping and handling charges are based on your merchandise order’s total weight. Our starting, minimum shipping and handling charge is $4.99+. If your purchase total is over $200.00 (of qualifying items), shipping is FREE!
Please be aware, however, that some products indicate that additional charges may apply. It will be at Country Traditions discretion to charge additional shipping charges for these items even if the order is over $200.00.
All prices are in USD. We ship via US Postal Service. Global priority mailers are extremely reliable however they cannot be tracked through the US postal service. Shipments are therefore at buyer’s own risk. We are aware that some international customers are charged customs, duties and taxes. This is beyond our control and we suggest that you research your country’s policies. We understand that packages can be delayed going through customs, so we do our best to see that all rules are followed and your packages arrive at your doorstep as swiftly as possible.
Any purchase made on our web-store is eligible to be picked up in store, with no shipping fees. Orders are prepared for pick up the next day in store after 1:00 pm, Monday –Friday during normal business hours. Orders placed on Saturday, Sunday and select holidays are processed on the next business day. An email will be sent to the email address provided at checkout when your order is ready. We ask that you pick up your order within one week of purchase.
Returns & Exchanges
We hope you’ll love your purchases, but in case you need to make an return/exchange, our policy is simple: Most products may be returned for an exchange or store credit within 30 days of original purchase, if they are unopened and in “like-new” condition. All returned items must include a copy of the receipt, your e-mail address, shipping address and phone number.
- Country Traditions does not accept returns on “cut” or laundered yardage.
- Sorry, No returns on Books, Patterns, Embroidery Designs and Publications due to copyright laws.
- No refunds on shipping charges. Any additional shipping on returns/exchanges will be the responsibility of the customer.
- All gift card purchases are final. Gift cards cannot be returned, exchanged or redeemed for cash (unless required by state law), and cannot be replaced if lost or stolen.
Payment, Pricing & Returns
We accept the following methods of payment: Visa, MasterCard, Discover, Country Traditions On-line eGift Cards and Merchandise Credits. Please note we do not accept cash, personal checks, or money orders for online purchases. We also do not ship orders C.O.D.
For those of you who prefer to purchase offline, we’ll also gladly process your order by mail, phone, or fax using Visa or Mastercard. When you complete your order in the online shop, you'll receive an order confirmation email, please print your order confirmation email and fax or mail in with your payment.
You can shop at www.countrytraditionsonline.com with confidence. Our store is powered by Shopify. Shopify is PCI compliant by default and covers all six PCI standard categories:
- Maintain a secure network
- Protect cardholder data
- Maintain a vulnerability management program
- Implement strong access control measures
- Regularly monitor and test networks
- Maintain an information security policy
Sales Tax Information
We are required by law to collect state sales tax on orders being shipped within the state of Nebraska. Sales tax will be assessed on the total purchase*, including shipping/handing charges. International orders (outside the US) may be subject to custom duties and taxes.
*No sales tax is charged when purchasing Gift Cards. However, Gift Cards used for purchases of items are subject to applicable sales tax.
Country Traditions is also a pattern company. The following is our copyright statement valid for any and all Country Traditions patterns: “No part of this pattern may be digitized or reproduced in any form unless given express written consent from Country Traditions. All designs, photographs, and images are protected by federal copyright law. All rights reserved.”